Return & Refund Policy

At Additus Medi-Healthcare, we value your trust and strive to provide you with the best quality pharmaceutical and nutraceutical products. If you are not completely satisfied with your purchase, our return policy is designed to ensure a smooth and transparent process.

Eligibility for Returns

• Products can be returned within 7 days from the date of delivery.
• Items must be unused, unopened, and in their original packaging.
• Returns are only accepted if the product delivered is
• Damaged during transit
• Incorrect or different from what was ordered
• Expired or nearing expiry at the time of delivery

Non-Returnable Items

• Opened or used products
• Items without original packaging or invoice
• Products purchased under special promotions or clearance sales

Return Process

• Contact our Customer Support Team at [support@additus.in] or call us at [+91-XXXXXXXXXX] within the return period.
• Provide your order ID, reason for return, and supporting images (if applicable).
• Our team will arrange a pickup or guide you on the return process.

Refunds

• Once the returned product is received and inspected, your refund will be processed within 7–10 business days.
• Refunds will be credited to your original method of payment.
• In case of replacement requests, a new product will be shipped once the return is approved.

Cancellation Policy

Orders can be canceled before shipment. Once shipped, the return policy will apply.

Contact Us

For any queries related to returns, refunds, or cancellations, please reach out to:

Email: support@additus.in

Phone: +91 9370260110